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what a wonderful process. 50 or so crates got delivered to the old house about 1 week before our move and we had time to pack (you get 2 weeks included). Then stack all these crates (without tape) 6 high and label them nicely. Then our movers made short work of them as iCan also provided two floor dollies to move the crates to the truck and loaded 6 at a time so it was a breeze. When we got to the new house we took 4 extra weeks to finish unloading all of the creates and at only 1$ per crate per week we think the extra $200 for having an extra month was worth it. Then they came and picked up the crates & dollies at the new house. Unless you've dealt with 50-75 cardboard boxes that need to be built, taped and then they are not water proof, you cant stack them to high, you cant stand on them and then what do you really do with all of these cardboard boxes when you finish? I would recommend to all my friends who are moving this service that is for sure
Great experience quick and effective.
I used iBins to move to a new apartment, within my building. I never realized how much time I spent building boxes in my previous moves, until I didn't need to anymore! iBins made packing so much faster. Also, the boxes are large and sturdy, and we did not have to worry when we filled them with heavy items such as pots and pans.
We're so glad we made your move a bit easier, Lily! It's been a pleasure to be of assistance. Good luck in the new place!
Judy & Josh and their staff were professional and a pleasure to deal with. They offer outstanding customer service and a great product. ICAN is a terrific resource for homes, contractors, and businesses that need temporary storage.. We highly recommend ICAN Storage.
Hi guys, we're so glad we could help you out with your Christmas rush. You were really smart to turn to iCan when you needed extra space for holiday sales - and then needed that extra space to go away! Happy to help - see you again next year!
Great Job, Reliable, deliver on time , remove on time. Great service.
Thanks! Many people don't know we do commercial jobs as well as homeowner moving and storage, and we're happy to have you as a business client. Great working with you!
Highly recommend the iBins for a smooth move. As a family of four we were able to easily pack and unload everything in the containers, and due to the two week rental term we were able to repack them several times. The owners of the company are very friendly and helpful, and were able to deliver and pick up the bins, so one less thing for us to have to worry about. Overall we had a great experience with iCan.
We're so glad the move went well - that's an impressive amount of packing in 2 weeks! You were smart to chose sturdy reusable bins for this, and it was our pleasure to be a part of it. Good luck in the new place!
iCan was amazing! My husband and my moving plans changed several days before a big move, which prompted us to need a storage container ASAP. iCan was flexible, transparent, and understanding every step of the way. They arranged for a drop of the next day, taking away the stress of an already stressful move. Josh was friendly and knowledgeable, and the container was clean and completely weatherproof (it was down pouring the weekend of our move!) Drop off was again seamless. I love that I was able to support a local company that does right by its customers. I will recommend iCan to everyone I can.
Thanks, Colleen! We find that communication is critical especially during a move, because things do change, and we are so glad everything worked out so well. Good luck in the new place!
From the moment I contacted Judy at iCan, I had nothing but a great experience. Judy was very personable and personally showed me around the iCan storage facility in order to look at the different size crates available. I told her the amount of items I would be transporting from New York to Pennsylvania and she helped me pick the right crate while addressing all of my concerns along the way.I paid for additional time to unload the crate once it was delivered in Pennsylvania, not knowing how quickly me and my family would be able to do so. We finished so quickly, we didn't even need the extra time. Judy happily refunded the charge she made for the extra time I asked for because she wanted me, as the customer, to be happy. Her two sons (yes this is a lovely family owned business!) were also very helpful and kind as well when they delivered my crate to Pennsylvania. If I ever need to move again (hopefully not), I will be sure to contact Judy again. She beats out the prices of all of the major competitors and from what I can see, iCan's crates are of a much better quality than their competitors. It is solid steel all around with a no slip rubber matting on the ground.Another plus about iCan which they shared with me upfront is that they don't up their prices during "moving" seasons. Great prices all year-round. I highly recommend them to anyone who is moving, or needs a secure storage facility for their belongings.
Thank you, Andrew, for your kind words. We truly love what we do, and I'm glad it shows. Our mission is to create positive customer experiences every time, and it is so rewarding to know that we succeeded and helped make a stressful time a little better for you. Thank you again for your business and your recommendation!
Excellent experience. They dropped it off and used the robot thing to put it in the back left corner of my driveway. The unit was clean. I called when I was ready for pick up and they came the next day. I highly recommend them.
We're glad you were happy with our extremely cool delivery apparatus - the robot helps us get into places other companies can't go. We think it's a great advantage to be able to place the container where YOU need it, not where it's easiest for us, and we're glad it worked for you. Our drivers and customer service folks rock!
Storage bin was spotless. Customer service was excellent. Would highly recommend to family & friends!
Thanks, Donna, we appreciate the kind words! We aim to please, and we appreciate your recommendations!