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A couple of years ago I thought I was moving, and had heard rave reviews about iCan and Judy and her family business. She was incredibly helpful, very accommodating, but just before I was about to move houses, the situation changed and I thanked her for all of her help. Fast forward two years, and I recently called Judy again to plan my 'definite move' date and was dismayed to hear that due to the high volume of business, iCan Containers was simply totally full and didn't have any space to offer at the moment. It could have ended right there, but Judy went out of her way to find and suggest other options, which I took her up on based upon her vast expertise. My next move will be scheduled WAY in advance in order to avail myself of iCan and the superb customer service provided by Judy and her entire staff! If only all businesses were run this efficiently...
Wow Eric! It's not often you get a review from someone who didn't even become a customer - but I'm so glad you appreciated the experience! And I definitely look forward to serving you in the future, it's people like you who make my day! Best of luck with the move, I'm glad we were able to help work it out!
I can't say enough good things about this service and this company. I feel good about saving a little cardboard. The bins are sturdy and clean. Delivery was on time. Delivery driver was professional but also human and obviously happy in his work. Judy was incredibly friendly and helpful over the phone and was graciously understanding about a minor hiccup on our end. Highly recommend.
Thanks, Brian! I’m glad you’re all moved in. We pride ourselves on service and we’re happy to be flexible and accommodate when needed. Best of luck in the new place!
iCan, a family owned business, is a picture in dedication. Though I never used their competition, with the service I received from iCan, why bother looking for the competition next time.
They are efficient to a fault. Other than the occasional child-like quirks of the good-natured young man who attended to my order, everything went well as much as I could expect. Great sparkling container, from a great company.
Thanks, Muyiwa - we enjoy Josh's kidding around as well! He makes everything a little more fun. Glad we were there when you needed us!
Very happy to have chosen ican to move me. Very professional an on time. Would use ican again.
Thanks so much, Donald - glad we could help with your move. Best of luck in your new home!
I have so many wonderful things to say about iCan. First off, they price-matched a very good PODS offer I had gotten. Second, they have superior containers to PODS (I used PODS in the past to know). Third, every time I called, which wasn't that often, Judy always remembered me. It's so uncommon now to call a company and always get through to the same person, let alone, have them remember you. Lastly, they got the container out to me pronto and returned it to me pronto. A wonderful family-owned business just doing the right thing for its customers.
Thanks so much, Michelle! We have a pretty simple philosophy here: treat everyone the way you want to be treated. And part of that means knowing our customers as people, not a quote number! I'm happy your project went well and we were able to keep your stuff safe in the interim. Thanks again!
What a wonderful company. We rented bins from iCAN and we had quite a few last minute changes and mid rental requests. The staff really went out of their way to make everything work. Thank you for all your help and going well beyond what our expectations.
Thanks, Stephen - last minute changes are so common in a move, it doesn't faze us a bit. I'm glad we were able to help you. Welcome to the neighborhood!
great service, great crates. We loaded 90 of them. Pickup and drop off was very quick and on time.
Thanks, James - the more impressive part is how quickly you packed and emptied those 90 iBins! Best of luck in the new place!
Quick and easy. Customer service was top notch. Thank you !!
Thanks! We aim to please!
Great service! Judy was extremely helpful, and the bins are of course infinitely better than cardboard boxes. Even the moving company commented that it made the move easier. This was also the only bin company that would pickup from Westchester. Thanks!
Thanks, Justin! So glad to hear everyone is on board with green moving - and it's so much easier on the people, not just the environment. Best of luck in the new place!
Josh Was The Best Great Family Business And Customer Service
Thanks, Evan - we like Josh too! He makes deliveries look easy, and gets iCans exactly where our clients want them. Glad you were happy!